Why use Instant Messenger?
If there’s one word to sum up the modern business, it is “collaborative”.
A business in which staff do not communicate effectively with each other, suppliers and customers is doomed to failure.
Just as barely any company can function today without email, so Instant Messaging (IM) has become a staple communication tool for the modern office. With IM, you can:
- Communicate in real-time with colleagues, suppliers and customers
- See who is online and available to talk (“presence”), anywhere in the world
- Engage with anyone, internal or external
- Make decisions and solve problems faster and more effectively
IM has been proven to add value to the bottom line. According to INT Media Research:
- 81% of corporations said IM had improved productivity in their organisations
- Email traffic was down by up to 40%
- And voicemail, the scourge of business, was down 10%
Analysis from Radicati Research suggests that IM can save an organisation 40 minutes
downtime per seat per day. For a 50-seat company, that amounts to over £80,000 per annum.
Find out more: